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    Reading Your Feedback Analytics

    Understand the analytics dashboards — ratings, trends, and how to identify Respondents who may need support.

    Session ratings

    Each session dashboard shows aggregate ratings across four dimensions: overall rating, clarity, confidence, and pace. These are sourced directly from Respondent responses and displayed as averages with trend indicators.

    Trend analysis

    The Group-level analytics view plots ratings over time across all sessions. Use this to see whether engagement is improving, declining, or stable. A downward trend over three or more consecutive sessions is worth reviewing.

    Open-ended feedback

    Each survey includes fields for a confusing point, one suggestion, and any other comments. These responses appear verbatim in the session dashboard. AI-powered analysis groups recurring themes and surfaces the most commonly cited concerns.

    At-risk Respondents

    Senticient flags Respondents whose ratings have declined consistently across recent sessions. This does not mean they are struggling — it is an early signal to check in. The at-risk view is available from the Group dashboard.