Features
Everything the feedback loop needs. Nothing it doesn't.
From the first welcome text to the trend line that tells you something changed — every feature exists to get feedback to you while it still matters.
Collect
Automated SMS after every session
Schedule a group once and Senticient texts the survey minutes after each session ends. No one has to remember to send it.
Send-now for ad-hoc asks
Need feedback outside the schedule? Trigger a send on demand and the survey goes out to the group's roster right away.
No-login 60-second surveys
Respondents tap a secure link and answer in under a minute — no app, no account, no password. It's why response rates tend to hold up.
Opt-in and opt-out built in
Enrollment starts with a welcome text, every message carries a clear opt-out, and opt-outs are honored at every send.
Understand
AI sentiment on every comment
An AI reads each open-ended response and scores its sentiment, so a wall of comments becomes a signal you can act on.
At-risk alerts from declining scores
When scores and sentiment slip for a group, Senticient raises an alert — so you catch a problem while it's still small.
Live response feed
Watch answers arrive in real time after a send, with the newest comments front and center for the administrator.
Compare
Standard core questions
Every survey shares a consistent core set, so results stay comparable across groups and over time instead of drifting.
Custom questions on top
Layer your own questions onto the core to capture what's specific to your program without breaking comparability.
Trends across groups and over time
See how a group moves session to session and how groups stack up against each other — the trend, not just the snapshot.
Run at scale
Roster and enrollment management
Manage who's in each group, add or remove respondents, and keep contact details and consent state in one place.
Organization-wide visibility
Give every member their own groups under one organization, with organization-wide visibility for admins, so a whole institution can run on one account.
Row-level tenant isolation
Every organization's data is isolated at the row level, so groups and responses never cross between tenants.
Scheduling and recurrence
Set the cadence once — recurring sessions send on their own schedule, with each send tracked and idempotent.
Confidential by design. Consent built in.
FERPA compliance options
TCPA-compliant opt-in and opt-out
Encrypted in transit and at rest
Row-level tenant isolation
Try every feature free for 30 days.
Pro trial includes at-risk alerts, customization, and comparisons.